'See it. Say it. Sorted.' gets a refresh

The train security campaign 'See it. Say it. Sorted.' is getting a new design, in its first major refresh for 10 years.

Since its launch in 2016, the campaign has seen reports to British Transport Police’s 61016 text service increase more than eightfold to 255,088 a year.

Posters on trains have had a makeover to clearly display the 61016 number. ‘See it. Say it. Sorted’ train and station announcements have had an upgrade to make their wording clearer.

The new campaign is intended to help passengers more easily identify when something doesn't look right, by explicitly showing and telling them what this could be - for example, an unattended bag, or someone accessing an area they shouldn’t.

Meanwhile, the government is allocating nearly £17 million so Network Rail can make improvements to enhance police access to CCTV from railway stations. This will enable BTP officers to have more access to real-time footage from across the railway and help to identify offenders as quickly as possible.

Rail Minister, Lord Hendy, said: "See it. Say it. Sorted’ isn’t just an earworm that’s been the soundtrack to our trains for nearly a decade now – it’s a really important security and public safety campaign.

"It plays a crucial role in making our railways safe and this refresh will help spread its message to even more people.

"We’re committed to making our railway as secure as possible, which is why we’re also improving CCTV connectivity, to help police identify offenders and bring them to justice faster – particularly key as we work towards our goal of halving violence against women and girls in the next decade."

BTP Chief Constable, Lucy D’Orsi, said: "Our officers are out across the railway network 24/7 working to keep the public safe – but ‘See it. Say it. Sorted’ reminds us that passengers and rail staff also have a vital role to play in being our eyes and ears.

"Our pioneering 61016 text service is a simple and discreet way to report crime across the rail network, and thanks to the ‘See it. Say it. Sorted’ campaign, you can save 61016 in your phone today and contact BTP immediately if something doesn’t feel right on your journey.

"Over 1 million 61016 texts have been sent since its introduction in 2013 – so I’d also like to take this opportunity to thank the public for continuing to help us create a network of vigilance. Trust your instincts and text us on 61016."