New research on crowd reactions to terror attacks

New research from the Defence Science and Technology Laboratory (DSTL) show that, contrary to popular belief, crowds actually behave in a cooperative and orderly manner during emergency situations, like a terrorist attack.

A study analysing data, CCTV footage, and conducting literature reviews over six years has found that rather than act selfishly or channel an ‘every person for themselves’ mentality, people are more likely to help each other. This comes in contrast to the common assumpiton that terror emergencies breed disorder, panic, and people not helping one another. 

DSTL behavioural scientists have developed a new kind of behavioural matrix during the course of this research that represents and categorises behaviours according to their likelihood of being displayed during an emergency.

This research is cutting-edge in that it can be used to inform the development of computational models that represent emergency scenarios, as well as generating a buzz across government, industry, and academic fields.

This research will help ensure that models represent valid human behaviours and are informed by valid scientific evidence.

DSTL’s research is being used to inform government planning to help maximise public safety and security during these events.

In her recognition of her leadership during this work at the DSTL, the late Dr Sarah Knight was subsequently made Order of the British Empire (OBE) by His Majesty the King.